iChat Instructions


Please follow the steps below to connect to IWRelay using iChat for a VRS call.

Open iChat then click on "+" followed by "Add Buddy...".
In the box that pops up enter in "IWRelay" then click "Add".
Double click on IWRelay to open a chat window.
Enter the phone number you wish to call then press the "enter" key.
Once IWRelay responds, enter your first and last name. (You will only need to do this the first time.)
After a couple moments a Video Chat invitation will appear. Click on the green camera button to open the video chat.
You will then see yourself on the screen. Click "Accept" to begin the video chat.
Once accepted your video interpreter will appear on the screen!
 
   IWRelay is a sub brand of Healinc Telecom, LLC.